How PDX Automate answers, qualifies & books every call
We set everything up for you — your phone keeps ringing through, the agent picks up, and you just watch the new appointments show up on your calendar. No software to learn, no tech headaches for your front desk.
Telephony Carrier & Forwarding
You keep your existing business phone numbers. With simple unconditional or conditional forwarding (after 2 rings or on busy), calls route through our low-latency VoIP edge.
Trade-Trained Speech Synthesis & NLU
Our voice model understands noisy trades backgrounds, frantic homeowners, regional accents, and trade terms (like 'tonnage', 'PEX', 'GFI', 'starter relay'). It responds naturally without interrupting.
Live Scheduling & Calendar Locks
The agent queries your active schedule in real time. It confirms tech availability, checks drive time by zip code, reserves a dispatch slot, and creates the job record.
Immediate Text-Back & Escalation Protocol
Every completed booking triggers an SMS confirmation. For commercial emergencies or VIP accounts, our smart routing transfers live to the on-call technician.
Ready to hear a live demo configured for your trade?
Patrick will call your phone and demonstrate live booking into your scheduling platform.